Our Commitment To You And Your Family

Our showroom is now OPEN to walk-in customers or by appointment, under the Governor's Executive Order. If you prefer, we will work with you virtually to complete your lease or purchase for curbside pickup or for delivery to a location of your choice. We promise to make this process as safe and easy as possible. We remain open as an “Essential Business” for service, parts, and collision repairs.

Sales

• Showroom is open with capacity limits. Our virtual showroom is open 24/7. If you prefer, we can complete your lease or purchase for curbside pickup or for delivery to a location of your choice.
• We are available for questions through emailing [email protected], contact forms on our website, Facebook Messenger, by phone at 616-209-4005, or by texting 616-974-8339.
• Visit Wenzel Live Connect to learn how easy it is to buy a car from home!
• If you need to contact GM Financial, text the word info for general information, lease for questions about leasing, lease end for questions about your lease ending or options for questions about payment options to 53721

Service & Parts

• Service and parts departments are considered essential and will remain open.
• Vehicle Sanitation Service at NO CHARGE to all our customers, first responders and frontline healthcare workers, and with any vehicle service work. Click here for a video demonstration of Transform Disinfectant.
• Extensive loaner fleet and service pickup and delivery available.
• 24/7 drop off with key box for service and collision.
• Schedule an appointment here or call 616-949-7700.

Collision Center (located at 2700 29th St SE, Grand Rapids, MI 49512)

• Collision Centers are considered essential and will remain open.
• Extensive loaner fleet available.
• 24/7 drop off with key box for service and collision.
• Schedule an appointment by calling 616-975-3656.

We remain committed to reducing the spread of COVID-19 through reduced staff in the building, CDC recommended cleaning and sanitizing procedures, temperature checks of our employees, and thorough cleaning and sanitizing of our vehicles. We are all in this together, and we are here for all your vehicle needs.

AT YOUR SERVICE

Our service department is open, and we have taken additional precautions to ensure your safety. If you have an appointment for service and would prefer to use the "after hours" key drop - this option is available to you anytime if you wish. Please be sure to include your contact information upon drop-off and a member of our staff will contact you regarding the service status of your vehicle. We also offer maintenance home pickup services, where we can pick your vehicle up and return it to you following the completion of service. We know that vehicle repairs or maintenance may not be at top of mind at this time, but if your vehicle is in need of service, you can conveniently schedule service below at a time that works for you from your phone, computer or tablet.

HAVE AN APPOINTMENT?

We’ve taken additional steps to ensure the health and safety of our valued staff and customers; including the sanitization of the showroom and other areas of the dealership. However, if you would prefer to complete your vehicle purchase experience without coming to the showroom, our staff is eager to offer different options to ensure your comfort, health and convenience, including:

VIRTUAL TEST DRIVE

An immersive, virtual test drive experience that allows consumers to experience the dealership or vehicle from the comfort of their own home.

HOME DELIVERY/SERVICING OPTIONS

Let us come to you! We are proud to offer home delivery for vehicle purchases as well as valet style test drives. We also offer home pick up and drop off servicing options. Contact us to discuss virtual or home test drive or purchase arrangements that are convenient and simple.

ALL DIGITAL CHAT & ONLINE ENGAGEMENT

We offer a variety of ways to engage with our helpful and professional staff. If you have questions, would like to discuss the purchase of a vehicle virtually or have any other concern, we offer a variety of ways to engage with our staff either online, over the phone or through video. Reach out to us, and we can determine which method of contact works best for you!